Customer success

Implementation Consultant
for PIM and product data.

Help customers and partners set up openProd in front of their PIM, from the data model to the first supplier files.

Implementation Consultant

openProd by LemonMind

Location
Gdańsk, Poland
Work mode
Hybrid, flexible hours
Employment
Full-time
Team
Customer success

About the role

openProd sits in front of a customer's PIM, or keeps the catalogue itself. You will help customers and partners set it up: model their families and attributes, run the first supplier files with their team and connect openProd to their PIM.

What you will do

  • Run onboarding workshops and map each customer's product model: families, attributes, units and categories.
  • Set up openProd for the customer and run the first supplier files together with their team.
  • Configure the connection to the customer's PIM, for example Pimcore, and check that products arrive as expected.
  • Train users and write short guides on how their team reviews and decides.
  • Bring what you learn from customers back to the product team as clear, prioritised feedback.

What we are looking for

  • Experience implementing PIM, ERP or e-commerce systems for business customers.
  • A good understanding of product data: attributes, units, variants and categories.
  • Confidence with spreadsheets and data cleaning, and comfort with JSON and a REST API.
  • Clear communication in workshops and in writing, with customers and partners.
  • Fluent English.

Nice to have

  • Hands-on experience with Pimcore, Akeneo or Ergonode.
  • Basic SQL or scripting for data checks.

What we offer

  • Hybrid work and flexible hours.
  • A modern office in Gdańsk near the airport, with a restaurant in the building.
  • Private medical care and group life insurance.
  • Multisport card and meal subsidies.
  • English lessons with a native speaker.
  • Internal training, trade fairs and conferences.

How the process looks

  1. 01 Short call

    A call of up to 30 minutes to see whether we are a good fit for each other.

  2. 02 Case task

    A short product data case of up to 3 hours. You get our feedback within a week.

  3. 03 Final interview

    We talk about your case and your experience. If we both say yes, we send you an offer.

Apply

Apply for
this role.

Send your CV and a few words about yourself. We read every application.

Apply to openProd.

Attach your CV and we will reply by email.

CV

Lemonmind sp. z o.o. (Azymutalna 9, 80-298 Gdańsk, Poland), the company behind openProd.io, is the controller of your data. We use it to run this recruitment, as steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR), and keep it until the recruitment ends. If you tick the box above, we keep it for future recruitment for 12 months, based on your consent (Art. 6(1)(a) GDPR). Your rights and how to contact us: Privacy Policy.